Recruitment Pack

Principal Consultant

Welcome to Incremental

The Role

The Interview Process

Careers Hub


Welcome to your Incremental candidate journey. This pack provides information relating to Incremental Group and our recruitment process, equipping you with all the information you need in advance of your interview.

NEW: Careers Hub

To begin, let’s find out more about what it’s like to work for Incremental Group by clicking the link below.

Our Careers Hub has been designed to showcase; what it’s like to be an Incrementalist, company benefits, current vacancies, diversity and inclusion, and an introduction to the Talent Team.

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FSI Business Unit (Financial Services & Insurance)

Incremental FSI provide Design & Consultative services across Enterprise Financial Sector Organisations to transform, Digitise and enable, by harnessing the power of Dynamics 365 CE & the Power Platform;

  • Power Platform COE
  • Strategic Roadmap
  • Business process alignment
  • Sales, marketing & Customer Service
  • Azure Cognitive Services
  • Automation – Deployment & Testing


Business Applications


Digital Transformation

Application Development

Data Analytics


Incremental has offices in the following locations:









Steven Brown - FSI

As Business Unit Director for the Financial Services Industry (FSI) business unit, Steven is responsible for driving overall performance and ensuring we remain at the leading edge.

Steven has a wealth of digital transformation experience, having successfully delivered large-scale enterprise transformation and enablement across several UK financial institutions. Steven is incredibly customer focussed and believes that collaborative and transparent engagement are core to delivering successful business outcomes.

Steven started his IT career over 20 years ago and has held CTO and CIO roles in both public and private organisations. More recently Steven was Services Director at Redspire.

With an expert team of Dynamics 365 & Power Platform specialists, Steven’s business unit is dedicated to taking its partners on a journey of transformational excellence, ensuring all desired outcomes are achieved.

The Role

Principal Consultant

A part of Telefónica Tech UK&I, Incremental Group is a high-growth digital technology business based in various locations across the UK. We are looking for an experienced Dynamics 365 for Customer Engagement/Power Platform Consultants to join our growing team.

Do you have a proven track record in Dynamics CRM/D365 application consultancy, are you passionate about technology and looking to develop your skills and experience in a wide range of projects?

This role is right for an individual who will thrive in contributing to the success of the delivery of high-profile and high-value Dynamics 365 Customer Engagement/Power Platform projects.

Primary accountabilities

  • Production of solution design documents covering the high-level design of Dynamics CE and Power Platform solutions
  • Translating functional and requirements into architecture and designs
  • Identifying where customisation of Dynamics CE is needed to meet client requirements
  • Ensuring the technical delivery of the solution meets best practice
  • Leading technical workshops, decision meetings, collaborative sessions, and delivering executive briefings related to the project
  • Supporting the design through the SDLC including touchpoints in; analysis, design, development, testing, training and deployment
  • Supporting the design for application and data migration
  • Supporting the identification and selection of any 3rd party plug-ins/solutions, required as part of the overall architecture
  • Driving standardisation efforts for development environments, tools, and deployment procedure
  • Supporting project delivery cost estimation

About you

You will have a strong desire to learn, develop, and take on feedback. In addition, you will possess the following experience:

  • 5+ years’ experience in a similar role
  • Delivered enterprise projects with teams of 4+ to a value of at least £200k or have delivered multi-stream projects with multiple teams
  • Excellent client-facing and internal communication skills;
  • Strong written and verbal communication skills;
  • Sound working knowledge of PMP / PRINCE II – certification desirable;
  • Understanding of how to integrate appropriate project management tools and processes
  • Planning skills: including the ability to define and fulfil tasks and schedules to an established business rhythm
  • Commercial acumen: ensuring that you can lead and manage projects with the discipline required to ensure the closing commercial position is aligned to KPIs.
  • Capable of working autonomously in the delivery of projects and of managing any issues that arise during the project lifecycle


  • Degree qualified
  • Experience of delivering software solutions
  • An understanding of MS Dynamics technologies
  • Knowledge or experience of Agile Scrum Delivery

What we offer you

In this role, you will be a key member of the Power Platform and Automation practice, working with a growing team on significant projects and initiatives across our customer base. You will be empowered to make key decisions within an ambitious entrepreneurial digital technology business.

We offer an industry-leading benefits package and flexible/hybrid working. We are proud to have, and promote, a healthy work-life balance. Some of the company benefits we offer include private medical cover, 34 days of holiday, a 6.5% contributory pension scheme and life assurance.

Location: Glasgow or Inverurie or Manchester currently home based with ongoing flexibilityReports to Theme Lead

The Interview Process

Incremental use a 2-stage interview process. Due to hybrid-working, interviews will be conducted either face-to-face, or virtually over Microsoft Teams.

If you are unfamiliar with Microsoft Teams, please contact us for a pre-interview trial.

Structure of the interview

To provide you with the best opportunity to demonstrate your skills, abilities and best fit for Incremental, and for you to assess what Incremental can provide for you as an employer, you will meet with Josh Harris our Talent Acquisiton Partner who will welcome you to Incremental Group. You will then be invited to meet with at least two members of the Incremental team during the process and complete a number of components over the course of the 2-stage interview process:

Stage 1

  • Overview of the role;
  • CV journey and experience;
  • Cultural fit and core skill set;
  • Q&A.

Stage 2

  • Further discussion on experience;
  • Scenario/Technical questions;
  • Q&A..

To ensure fairness and equality during the interview process, stages of the interview are scored.

CV journey and experience

The interview will be conducted by two members of the Incremental team and will include:

  • A review of your CV and accomplishments to date;
  • Discussion around previous roles, companies who you have been employed by, plus any gaps; and
  • A dive into experience relevant to the role you have applied for.

Competency based questions

One of the tools used in our interview process is competency based questions (also known as structured, behavioural or situational questions). These questions are designed to test one or more of your skills or competencies. The interviewers ask all candidates the same questions, each focusing on a specific skill, and your answers will be compared against pre-determined criteria and marked accordingly.

To be successful in responding to competency-based questions, follow the STAR method. The STAR format is a simple, structured technique to help you answer scenario-based questions and should help you share the right amount of information. It is designed to help you consider your answer in more depth.

The outcome

After each stage of interview, you will be informed of next steps. In the event that you are invited to a second interview, this will again be with two members of the team and will explore the areas covered in the first interview in more depth.

In the event that you are unsuccessful, you will received feedback in a timely manner once all interviews have concluded.

The offer

If you are successful at interview, you will receive an offer of employment. This will take the form of a conversation, followed by written confirmation in an offer letter. At this stage, we will seek references from at least two former employers. Where this is not possible, we will seek references relating to your character. Please note that an inability to achieve suitable references may impact the offer of employment.

We wish you success in your application. Should you have any questions, please contact us by email at, by calling 0345 565 3000 or completing the form below. Talent Acquisition teamIncremental Group