Recruitment Pack

D365 Customer Engagement & Power Platform Architect

Welcome to Incremental

The Role

The Interview Process

The Package

Welcome, Alasdair.

Welcome to your Incremental candidate journey. This pack provides information relating to Incremental Group and our recruitment process, equipping you with all the information you need in advance of your interview.

About Us

Officially launched in 2016, Incremental is a professional services organisation. We are a Microsoft Inner Circle member and one of the fastest-growing Dynamics partners in the UK.

Incremental is dedicated to helping government, not for profit and industry organisations undergo digital transformation, step-by-step with Microsoft. With a proven track record in Microsoft technologies, Incremental holds gold competencies across nine areas.

In March 2022, Incremental was acquired by Telefónica Tech powering the next phase of its growth. To learn more about Incremental’s strategy, performance and ambition to date, view our Annual Review 2021.

Our vision, mission and values

Meet the leadership team

NEIL LOGAN
Chief Executive Officer

CRAIG DONNELLY
Chief Commercial Officer

STUART KERR
Chief Financial Officer

Culture

The culture at Incremental Group is built around our people. Incremental is an ambitious, fast paced, high growth organisation who value collaboration and diversity within the workplace. The future is shaped with our people and it is important that every Incrementalist feels part of the family, has an open platform to share ideas, and keeps healthy and happy at work.

Incremental All-Hands

At the end of each month, Incrementalists from across the business unite (virtually) for an Incremental All-Hands event, where members of the senior leadership team provide company-wide updates. It is important as a business to be transparent and open on performance, financials, strategy and growth.

Incremental Days

Incremental days are 1 fixed day per 6 weeks for everyone to collaborate, share ideas and connect with fellow Incrementalists. Build relationships with your team, learn from experiences and expertise of others and of course, have some fun!

Career Growth

Incremental’s approach to learning and development encourages self-directed and lifelong learning to achieve career and organisation aspirations. As the pace of technological change increases, our learning mission is to ensure all Incrementalist are equipped with the skills and know-how to perform not just today’s tasks, but be future skilled to meet the requirements of the changing landscape. Incremental’s holistic approach to developing our team ensures technical and power skills receive equal importance in the creation and sustainability of our high performing team.

Diversity, Equality & Inclusion

Our mission is to create an inclusive culture for all Incrementalists providing them with a safe environment to be their true authentic selves and giving them equal opportunities to enable them to grow, develop and succeed.

We value working with people with different points of view and experiences. It takes a wide range of talented people, bringing together different perspectives, to come up with the greatest outcomes.

Health and Wellbeing

Health and wellbeing is a priority for us at Incremental. The Health and Wellbeing Group are there to support all Incrementalists. We have a responsibility to make sure that work does not make anyone unwell, and to achieve this we run many initiatives to help support engagement, inclusion and build healthy habits.

Services

Business Applications

Cloud

Digital Transformation

Application Development

Data Analytics

Sector overview

Incremental operates across a number of sectors. These include:

Financial Services

Not for Profit

Energy

Professional Services

Manufacturing

Public Sector

Locations

Incremental has offices in the following locations:

Glasgow

Aberdeen

Manchester

London

Surrey

Sofia

Pune

Hybrid

The Role

D365 Customer Engagement & Power Platform Architect

Progress your career in a rewarding environment working with brilliant people, where you will build and lead a rapidly growing team. This is an exciting opportunity to join a growing business that’s in the top 1% of Microsoft business applications partners worldwide.

Incremental Group is a high growth digital technology business based in various locations around the UK. We are looking for D365 Customer Engagement and Power Platform Architects to join our growing team.

Do you have a significant track record in Dynamics CRM/D365 application consultancyare you passionate about technology looking to contribute with your skills and experience in high profile and high value Dynamics CRM/365 projects?

This role is right for an individual who will thrive in taking ownership of the success of the delivery in a wide range of projects.

Primary accountabilities

  • Engage directly with customers to deliver applications built using Microsoft Dynamics 365 (CRM), Microsoft Power Platform, and related technologies such as Azure.
  • Functional and technical responsibilities across the full project lifecycle, e.g.: planning, diagnostics, analysis, design, development, testing, deployment, and training.
  • Responsible for ensuring best practice is applied to all deliverables, and projects are well managed. Principals often lead or oversee a delivery team on multiple large projects.
  • With line management responsibilities principals are expected to lead, mentor, and develop consultants in formal and informal settings.
  • A champion and leader within the Dynamics team, in line with a culture of continuous improvement and learning pro-actively and significantly progresses the objectives, processes, and practices of the business unit.
  • Secondary responsibilities include contributing to pre-sales engagements, producing marketing content, maintaining product knowledge, achieving certifications, and supporting existing customers.
  • Use a design-led thinking approach in identifying customer needs and accelerating customer digital transformation
  • Develop, harvest Incremental Group methodology that enables solutions to scale
  • Support Project manager in defining project plan and provide effort estimate
  • Support Project Manager in tracking deliverable to success and with high standards level.

About you

You will demonstrate leadership qualities and possess skills and expertise in the following areas:

  • Extensive experience with Pre-sales demonstrations, presentations and proposal writing
  • Extensive expertise in the configuration, customisation and implementation of Dynamics 365 Solutions
  • Extensive Analysis / requirements gathering, solution design and implementation of Dynamics 365 Solutions
  • Experience of working with Dynamics 365 Solutions to various types of external systems and can recommend an approach and technology
  • Extensive experience in developing integrations of Dynamics 365 Platform to various types of external systems and can recommend an approach and technology
  • Extensive experience of working with MS technical stack and build deployment automation.

What we offer you

In this role, you will be a key member of the Power Platform and Automation practice, working with a strong team on significant projects and initiatives across our customer base. You will be empowered to make key decisions within an ambitious entrepreneurial digital technology business.

We set ourselves stretching standards and always take our work seriously, however, we are proud to have and promote a healthy work life balance in a relaxed working environment.

Benefits

We set ourselves stretching standards and always take our work seriously however we are proud to have and promote flexible working and a healthy work life balance in a relaxed working environment. Company benefits include but are not limited to income security, private medical cover, 34 days’ holiday, a 6.5% contributory pension scheme, critical illness, and life assurance.

Location: Glasgow or Inverurie or Manchester currently home based with ongoing flexibilityReports to Head of Dynamics

The Interview Process

Incremental use a 2-stage interview process. Due to hybrid-working, interviews will be conducted either face-to-face, or virtually over Microsoft Teams.

If you are unfamiliar with Microsoft Teams, please contact us recruitment@incrementalgroup.co.uk for a pre-interview trial.

Structure of the interview

To provide you with the best opportunity to demonstrate your skills, abilities and best fit for Incremental, and for you to assess what Incremental can provide for you as an employer, you will be invited to meet with at least two members of the Incremental team during the process and complete a number of components over the course of the 2-stage interview process:

Stage 1

  • Introduction to Incremental and by you;
  • CV journey and experience;
  • Competency based questions;
  • Psychometric assessment;
  • Q&A.

Stage 2

  • Further discussion on experience;
  • Psychometric assessment;
  • Presentation/Task; and
  • Q&A.

To ensure fairness and equality during the interview process, stages of the interview are scored.

CV journey and experience

The interview will be conducted by two members of the Incremental team and will include:

  • A review of your CV and accomplishments to date;
  • Discussion around previous roles, companies who you have been employed by, plus any gaps; and
  • A dive into experience relevant to the role you have applied for.

Competency based questions

One of the tools used in our interview process is competency based questions (also known as structured, behavioural or situational questions). These questions are designed to test one or more of your skills or competencies. The interviewers ask all candidates the same questions, each focusing on a specific skill, and your answers will be compared against pre-determined criteria and marked accordingly.

To be successful in responding to competency-based questions, follow the STAR method. The STAR format is a simple, structured technique to help you answer scenario-based questions and should help you share the right amount of information. It is designed to help you consider your answer in more depth.

Psychometric assessment

In advance of your first interview you will be asked to complete a psychometric test online with our partner, Thrive. This assessment is made up of a series of multiple-choice questions, which will relate to certain traits of your personality or behaviours. The assessment takes around 30min to complete and denotes the stable and enduring characteristics that distinguish you from other people and make you unique. Upon completion of the assessment, you will receive a graded report as will the interviewers, with the outputs being discussed in the interviews.

The outcome

After each stage of interview, you will be informed of next steps. In the event that you are invited to a second interview, this will again be with two members of the team and will explore the areas covered in the first interview in more depth.

In the event that you are unsuccessful, you will received feedback in a timely manner once all interviews have concluded.

Task

Following a successful first interview, you are required to prepare a presentation on a topic relevant to the role. This will be provided prior to interview.

  • Presentation theme: Making a positive impact in a new role.
  • Base material: Role description.
  • Scope: Present your approach to ensuring success in the role. You should articulate what you believe to be measures of success, your approach to delivering them and any potential barriers to success, based on previous experience.
  • Time: 30 minutes followed by Q&A.
  • Format: PowerPoint.

The offer

If you are successful at interview, you will receive an offer of employment. This will take the form of a conversation, followed by written confirmation in an offer letter. At this stage, we will seek references from at least two former employers. Where this is not possible, we will seek references relating to your character. Please note that an inability to achieve suitable references may impact the offer of employment.

The Package

Employee benefits

Successful candidates, in addition to an annual salary, are entitled to receive all employee benefits below from the first day of employment:

Private health care

Private health care (PMI) with AXA PPP providing cover for you and option to add family members

Health insurance

Permanent health insurance (PHI) with UNUM supporting you financially through long-term illness

Critical illness insurance

Critical illness insurance with UNUM providing financial assistance in the event of a critical illness

HealthShield cash plan

HealthShield cash plan covering the excess on all treatment plus contribution towards dental, optical and other costs

Holiday trading

Holiday trading ability to purchase or sell up to 4 days per year

Holiday flexibility

Flexibility to take holidays when you wish – only 25th & 26th Dec and 1st Jan are fixed holidays

Pension scheme

Pension scheme with Royal London with a 6.5% company contribution and minimum 1.5% contribution by you with an option to flex

Cycle to work

Cycle to work scheme via FairCare

Shopping deals

Shopping deals, lottery, training, employee assistance programmes via FairCare

Flexible and hybrid working

Flexible working and hybrid working across all of our offices

We wish you success in your application. Should you have any questions, please contact us by email at recruitment@incrementalgroup.co.uk, by calling 0345 565 3000 or completing the form below. Talent Acquisition teamIncremental Group